Lean more about the injury revolution from OccDocOne founder, John Koehler MD, ABPM(OM)
Now that the Urgent Care industry has fully â€œextractedâ€ profitability from the transition away from physicians to APPâ€™s whatâ€™s next for-profit generation (besides COVID)?
Wage inflation is baked in the cake, but fee increases for us are not! Unfortunately, we do not have â€œpricing powerâ€. We cannot just â€œpass it onâ€ to our patients. The carriers are in the driverâ€™s seat, and they know it. First, they offer case rates and now â€œtriage ratesâ€ and ultimately no rate as they go to â€œtelephonic nurse triageâ€ to specialists. Unfortunately, that is their view of what we have been doing with injuries. Their intention is to skip urgent care altogether as an unnecessary expense.
We are left with â€œmake it up on volumeâ€ or â€œadding efficienciesâ€. But those have their limits.
I would suggest capturing more injury cases. And particularly work comp. With injuries, you capture the E&M code, the x-ray, DME, and recheck visits. Why not? If you donâ€™t do these, the communities you serve will simply go elsewhere with their injuries. How many times do they have to â€œpay twiceâ€ before they realize they should skip you next time and go to the local Ortho Urgent Care?
Injuries represent $500-$600Â per first visit and $150 for rechecks. That is far superior to a routine illness case! OccDocOne can almost overnight upgrade provider training and performance at your centers!
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